|Materials||Glass Water Bongs|
|Size / Height||18 inches|
|Glass Thickness||5 mm|
|Functions||Detachable stem diffuser, Ice Catcher|
|Bowl Type / Size||Ash catcher for 14 mm female Joint|
|Pipe Body Joint Type / Size||18 mm Female Joint|
|Downstem Type||6 slits Diffused Downstem|
|Downstem Length||6 inches (18mm >> 14 mm)|
|Component Parts||Ash catcher, Body, Downstem|
I am very disappointed with this purchase it had multiple pin sized holes
We are sorry to hear you received defected product. We will send the replacement water pipe excluding parts.
Your team at the Bongoutlet.com Customer Care Centre
So today was my 5th purchase from bongoutlet. It's been a great company to order glass from in canada, they ship fast and have reasonable prices. I've only had minor slip ups that I don't really mind with one order out of the five. Yesterday, I ordered this bong (and 5 or 6 other items) and my order had not been processed. I quickly realized I did not have quite enough money for the exchange rate as a Canadian resident, and I emailed to cancel. Instead of cancelling the order, they offered to take 20% discount off the entire purchase just so I could afford it. This goes above and beyond in the customer service department. The person replying emailed back very quickly and instantly had it dispatched and on its way. This is absolutely amazing as a customer, and it was highly appreciated. Thanks guys. Everything I have purchased has worked well and you will DEFINITELY still have my business and recommendations for years to come. Super excited about this order, I'm sure my friend will enjoy his birthday gift that will be here MORE THAN ON TIME:) THANKS GUYS!