If you receive a product that is damaged during shipping or is defective, we are here to assist you. Please contact our customer support team within 72 hours of receiving the item(s) to initiate the return process. We may require photo evidence of the damage or defect for our records. Once approved, we will provide instructions on how to return the item(s) and arrange for a replacement or refund.

In the rare event that you receive the wrong item(s) in your order, please notify us within 72 hours of receiving the shipment. Our customer support team will guide you through the return process and ensure that you receive the correct item(s) promptly. We may request additional information or photos to verify the error before proceeding with the return.

What are "Assorted" mean?

When the title states that the items are “assorted,” it means they are selected at random and shipped accordingly. There can occasionally be instances where customers may not receive exactly what they wanted.

If you have a change of mind regarding your purchase and wish to return the item(s), we do accept returns under the following conditions:

• Return Shipping Cost: The customer is responsible for covering the return shipping costs. We recommend using a trackable shipping method to ensure the safe return of the item(s).
• Restocking Fee: A restocking fee of 10% will be applied to cover the costs associated with processing the return and restocking the item(s) in our inventory. This fee will be deducted from the refund amount.

To initiate a return due to a change of mind, please contact our customer support team within 72 hours of receiving the item(s). Once your return request is approved, we will provide detailed instructions on how to proceed.